Call Belair Engineering for expert AC, heat pump, standby generators, gas logs & plumbing repair service, installation & replacement. Est. in 1962, we take great pride in the installers we train & employ -- a fact you'll see in their reviews below. It's also noticeable immediately in the attitude & integrity our A/C technicians bring to your job site. Belair Engineering works hard to make your experience with us hassle-free & enjoyable. You can also rest assured that Belair stands behind the work we do as well as complying with all our local HVAC codes. That's why, as you can see by the map & reviews below, we are rated so highly for AC heat pump & air conditioner repair service in Laurel MD Call us today at (301) 249-0300
Both Richard and Jose were great representatives of Belair and were very helpful in explaining everything about my new system to me. Since I am giving this review only a couple of hours after having the system installed, I can't speak to how well it works yet. So far, my house is not as cool as I expected it to be, however, I will wait a day or two before I start to become concerned. With regard to every other aspect of this experience with Bel Air, I have been extremely pleased. Thank you!
Paul was great! I would recommend him 10/10 if I could. I appreciate his calls to let me know where I was in his plans for appointments for the day. As requested he called when he was on his way. However, even more important, he did a great job of servicing my hvac system and making sure things were ready for summer, asking questions, and providing suggestions for me to help and maintain the system. I also had mentioned a few mishaps during installation, small oversights and he stepped right up to address any concerns. Again, Paul was great and I send a big thanks to him. Service like his make customers like me choose and recommend companies like Bel Air for quality service.
My experience was a 5 star.
Russell got our gas fireplace back in service. He was prompt, knowledgeable and very professional. A great job.
wonderful customer service
I highly recommend Belair to anyone. Belair came to my rescue. I highly recommend Mr. Ron Nicholson he prepared my proposal which I accepted. Mr. Ron Nicholson was so courteous very respectful and fair to me. I also give the utmost praise to Jose and Richard they did the installing of my new inside/outside unit. They were neat cleaned up beautifully, explained and went over everything with me and answered all of my questions. I normally do not entertain surveys but this one I had to because "I am so satisfied". Thank you Belair.
Response from Belair Engineering and Service Company:
Thank you for your business, very kind appraisal & review of your heating & air conditioning system installation. I know the co-workers (Ron, Jose & Richard) that you referred to and I agree, they are truly good people and I enjoy working with them immensely. Warm regards, Don Risher VP Belair Engineering
Russell is an asset to your company. He was extremely knowledgeable, polite, and thorough. He tested the A/C thoroughly and check the fuse mount at the unit.
on previous visit found bad part, BE ordered and rescheduled the repair, all covered by my service contract
I've used Belair in the past for gas furnace issues and when I moved to a new house with a gas fireplace that needed cleaning and inspection, they were my first choice. John S. was great. He called ahead to let me know when he was on his way, showed up on time, was clean and neat with the work and very knowledgeable, answering all my questions. The fireplace never looked better. Great experience and will definitely call them again.
Tech arrived and started checking out the furnace for the fall start up, found a part not working on the humidifier and ordered it and said the office will call to schedule the installation when the ordered part arrives. The tech was informed, knew the equipment, and answered all my questions.
Both fireplace and furnace with humidifier receive fall start-up check for the coming winter. Both employees were knowledgeable and quickly checked the equipment for any problems. Did tests on the working parts and didn't leave until all were okay, or problem(s) repaired. Arrival time was in the middle the "window."
Maurice C. was professional and did a thorough job checking and testing my furnace. He called to narrow the time for service and called immediately before arriving. Both telephone were greatly appreciated and a plus for his service and your company.
Tech was very polite and friendly
I did find a screw on the floor. I'm not sure where it came from, it appeared that all the screws where back in the front of the A/C unit. If they aren't, it won't turn on.
I called to find out where I was on the schedule and the tech phoned to say he was 30 minutes away. Perfect.
The tech arrived at my home in the time frame established when I set up the appt. He was efficient and even put back a piece of furniture that had to be moved in order to access the attic.
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