Laurel’s Best Plumber and HVAC Contractor

Russell got our gas fireplace back in service. He was prompt, knowledgeable and very professional. A great job.

wonderful customer service

I highly recommend Belair to anyone. Belair came to my rescue. I highly recommend Mr. Ron Nicholson he prepared my proposal which I accepted. Mr. Ron Nicholson was so courteous very respectful and fair to me. I also give the utmost praise to Jose and Richard they did the installing of my new inside/outside unit. They were neat cleaned up beautifully, explained and went over everything with me and answered all of my questions. I normally do not entertain surveys but this one I had to because "I am so satisfied". Thank you Belair.

Russell is an asset to your company. He was extremely knowledgeable, polite, and thorough. He tested the A/C thoroughly and check the fuse mount at the unit.

on previous visit found bad part, BE ordered and rescheduled the repair, all covered by my service contract

I've used Belair in the past for gas furnace issues and when I moved to a new house with a gas fireplace that needed cleaning and inspection, they were my first choice. John S. was great. He called ahead to let me know when he was on his way, showed up on time, was clean and neat with the work and very knowledgeable, answering all my questions. The fireplace never looked better. Great experience and will definitely call them again.

Tech arrived and started checking out the furnace for the fall start up, found a part not working on the humidifier and ordered it and said the office will call to schedule the installation when the ordered part arrives. The tech was informed, knew the equipment, and answered all my questions.

Both fireplace and furnace with humidifier receive fall start-up check for the coming winter. Both employees were knowledgeable and quickly checked the equipment for any problems. Did tests on the working parts and didn't leave until all were okay, or problem(s) repaired. Arrival time was in the middle the "window."

Maurice C. was professional and did a thorough job checking and testing my furnace. He called to narrow the time for service and called immediately before arriving. Both telephone were greatly appreciated and a plus for his service and your company.

Tech was very polite and friendly

I did find a screw on the floor. I'm not sure where it came from, it appeared that all the screws where back in the front of the A/C unit. If they aren't, it won't turn on.

I called to find out where I was on the schedule and the tech phoned to say he was 30 minutes away. Perfect.

The tech arrived at my home in the time frame established when I set up the appt. He was efficient and even put back a piece of furniture that had to be moved in order to access the attic.

called at 10 pm, service tech, cory, arrived next morning at 9:30am, was finished at 10 am, times approx. we had a working a/c again. he explained the problem found, what may have caused it and the repair made. he was very professional and business-like in his manner

had to replace fan motor, thermostat, also installed overflow valve and did chemical cleaning of a/c unit, Except for newly installed overflow valve --- other items were covered by SILVER service agreement.

I can depend on Belair Engineering.